F.A.Q

We offer standard shipping, which usually takes 4 to 7 days. This method was chosen for its reliability and stability, providing security and predictable deadlines for receiving your order.

We deliver worldwide, with no exceptions. If you do not see the shipping cost calculation for your address on the website, contact us and we will discuss all possible delivery options.

To find out the cost of delivery, add the selected items to the shopping cart on our website. At the checkout stage, before payment, you will be able to see the exact cost of transportation, which depends on your region and the chosen delivery method.

No, all orders are accepted exclusively through our website. This is due to the need to ensure the security of data transmission and compliance with established procedures.

Yes, but we contact customers by phone only in exceptional cases, when it is really necessary. For example, if you need to clarify the details of your order. We guarantee delicacy in communication, discussing only those issues that relate to your order.

If your order has not arrived on time, our consultants will promptly find out the reasons for the delay. We will offer you solutions to the problem: either a refund or a free resend. In case of resending, you will receive the same medicines, or, if they are temporarily unavailable, a similar product previously agreed with you. Your satisfaction is our priority.

We offer favorable prices through direct cooperation with manufacturers, bypassing intermediaries. In addition, selling via the Internet allows you to reduce a number of overhead costs, which makes our offers as accessible as possible to you.

Your order is packed in a strong, opaque package without any identification marks, logos or inscriptions indicating the contents. The appearance of the parcel does not reveal its contents, which guarantees complete confidentiality and security.

The only differences may be in appearance, for example, in the shape or color of the tablet. These changes are related to compliance with patent requirements. Otherwise, the substitutes are completely identical to the original drugs and have similar mechanisms of action.

Substitutes are copies of original drugs that are released after the expiration of the patent protection period. Their main features are as follows:
1. They fully retain the properties of the original products, including the mechanisms of action.
2. Their cost is significantly lower, since the production of substitutes does not require spending money on expensive research and clinical trials already conducted for the original.

Drugs used to treat erectile dysfunction contain the following active ingredients:
- Viagra — Sildenafil
- Cialis — Tadalafil
- Levitra — Vardenafil

The same substances are used in more affordable analogues.

If you have any questions regarding your order, for example, payment or delivery, our consultants are always ready to help you through the support chat. However, regarding the prescription of drugs and the specifics of their administration, we strongly recommend that you consult with your doctor. Only he will be able to give you recommendations, taking into account your individual characteristics and possible contraindications.

We cooperate exclusively with manufacturers who have significant certificates and comply with quality standards, including the FDA of India and others. All products are certified for export, and each procedure is strictly checked for compliance with quality standards.

We attach the utmost importance to the security and confidentiality of your data. All information that you provide to us is protected using 256-bit Secure Sockets Layer (SSL) encryption. We apply strict security measures to prevent any unauthorized access to your data, and any suspicious activity is immediately recorded and transmitted to the appropriate authorities for verification.

Yes, you can cancel the order in his message. To do this, write us an email indicating the ordered number. Unfortunately, if the order has already been shipped, a refund is not possible. Thank you for your understanding

We accept payments via the SEPA system on our bank account. After payment confirmation, your order will be submitted for processing and shipment within 24 hours. If the order is placed on weekends (from Friday after 17:00 to Sunday is mandatory), it will be shipped on Monday.

We guarantee that your order will be shipped immediately after receiving the payment. It usually takes 1-2 business days. If the payment takes place after 17:00 or on Friday, the order will be shipped on Monday.

As soon as your order is placed, we will immediately start processing it. After the payment is made, no later than 24 hours later, you will receive an e-mail with an order confirmation and a number to identify the parcel, which will allow you to record the receipt data.

To place an order, select the item you are interested in and click "Add to cart" if you want to continue shopping, or "Buy now" if your order is ready. The item will then be added to your cart. To proceed to checkout, click "Place order". You will need to provide your email address and shipping address. Next, select the most convenient payment method and click "Place order". The order will then be accepted for processing.